Appointment & Cancellation Policy

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At Andre Paie Hair Studio, we value your time and the time of our team. To ensure we can provide the highest level of service to all clients, the following policies apply:

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​​​Deposits

A £50 non-refundable deposit is required for all services valued at £100 or more. This deposit will be deducted from your final bill on the day of your appointment.

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Cancellations & Rescheduling

We kindly ask that any cancellations or appointment changes be made with at least 24 hours' notice.

• Cancellations or rescheduling requests made with less than 24 hours' notice will result in the loss of the £50 deposit.

• Clients who cancel late or fail to attend their appointment will be required to pay a 50% booking fee towards any future appointment before it can be confirmed.

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Late Arrivals

Clients arriving more than 30 minutes late may incur an additional 15% charge on the booked service value, as significant delays impact our daily schedule and other clients' appointments.

Please note that, depending on the service booked and the time available, we may need to shorten or reschedule your appointment if you arrive late.

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Appointment Reminders

As a courtesy, appointment reminders are sent prior to your appointment. However, it remains the client's responsibility to attend their appointment at the scheduled date and time.

Thank you for your understanding and cooperation. These policies help us maintain a smooth schedule and provide the best possible experience for all our clients.